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Live Chat for eCommerce: How to Do It Right
Increasing the number of sales your online store gets can seem like the hardest thing to do.   One reason you might not be getting as many sales you’d like is this:   Low customer engagement.   Before we explain why that’s the case,...
Hidden Secrets of eBay You Never Knew About | Guest Blog
Here is an interesting article from our guest 16Best.net They specialize in research and reviewing of the products people are interested in, to save your money and time when making an important choice.     As you are well aware, eBay is one of...
Abandoned Carts are Only Left Behind when Customers aren’t Engaged
So, what customer service solution will engage your shoppers successfully, even from the first visit? You are likely here because you have an eCommerce shop (or several), and there’s a lot of buzz about abandoned cart solutions. Take my word for it, you’ve come...
Mobile Cart Abandonment: Crisis, or Easy Fix
Since 2014, more than half of all eCommerce traffic have been provided by mobile users. Mobile devices and tablets are increasingly representing more and more traffic. According to BI Intelligence, a research service from Business Insider, mobile commerce or m-commerce will count for 45%...