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Live Chat Features 102: Intro to Improved Customer Engagement

The most popular question online stores owners have is this: How can I get more sales on my Shopify store?   The answer is simple. Increase your customer engagement. The more engaged customers are with your business, the more they’ll buy from you.  ...

Live Chat Features 101: Intro to Full Customization

As of now, live chat is one of the most effective customer support tools you can use to increase the engagement of your customers in your online store.   Here’s two reasons why:     1. Live chat has an above 90% customer satisfaction...

How To Optimize A Shopify Store With Live Chat Services

If you own a Shopify store - and want to increase your sales, you should have live chat services installed.   Why?   Because customer engagement tools are the best way to improve your conversions and get more sales.   You might be wondering:...

Live Chat for eCommerce: How to Do It Right

Increasing the number of sales your online store gets can seem like the hardest thing to do.   One reason you might not be getting as many sales you’d like is this:   Low customer engagement.   Before we explain why that’s the case,...

Hidden Secrets of eBay You Never Knew About | Guest Blog

Here is an interesting article from our guest 16Best.net They specialize in research and reviewing of the products people are interested in, to save your money and time when making an important choice.     As you are well aware, eBay is one of...

Abandoned Carts are Only Left Behind when Customers aren’t Engaged

So, what customer service solution will engage your shoppers successfully, even from the first visit? You are likely here because you have an eCommerce shop (or several), and there’s a lot of buzz about abandoned cart solutions. Take my word for it, you’ve come...